If you work with us, you know we love goosebumps. Not the kind of goosebumps that means the heat’s out, but the goosebumps you get from a heartfelt gesture.
When we see something that has sentimental value, we pay close attention. Whether it’s the first baptismal dress, grandmother’s quilt, or a jersey of their favorite athlete, we take extra care. A scratchy old blanket becomes a VIP item: it’s the last thing on our truck when packing out, and the first thing off the truck at the time of final delivery.
We make sure the homeowner knows we understand the value of their sentimental item. When you treat these special items with reverence and bring them back in a way that’s unexpected and heartfelt, you make a real connection, goosebumps and all.
These goosebump moments mean a lot to the homeowner, but they may mean even more to us. Our teams thrive on meaningful work. It’s more than restoration: everyday we get a chance to make a difference in someone’s life.