What’s a Goosebump Moment?
Some people call them success stories. We call them “goosebump moments.” It’s not just a job well done, it’s going that extra step. It’s being of service and creating a moment of human connection.
When you reunite them with something they feared was forever lost, sometimes both you and your client get goosebumps. Why? We think it’s because they’re given a level of care that shows just how much you understand.
Recently Gennavie Brixey, a FRSTeam project manager in Spokane, WA, shared some of her recent goosebump moments. Thank you, Gennavie and team. This is why we do the work.