2020 has been an incredibly challenging year – the pandemic, a heated election, national social unrest – in addition, our brand went through a sale and a change of leadership. Amidst these challenges, I have been reflecting on why we do what we do.
The opportunity to help others is what drew me to FRSTeam 25 years ago. It is critical for us, as we deal with change, to find ways to focus on the positive. For me, that is the opportunity to help homeowners and to share the “goosebump moments,” times when our work made a difference in helping people restore their lives.
How do we adapt to the constant changes in our industry? We stay focused on why we entered this industry in the first place and jump into the change. Let us continue to support each other, along with our customers and communities.
Holly Murry, President
P.S. 2020 truly is a whole new world. This year we held our Regionals virtually. In upcoming newsletters, we’ll be sharing some of the highlights, starting with encouraging the self-care that prevents occupational burnout.