Job Coordinator/Technician

Location: FRSTeam by DKS Dry Cleaning Restoration, Parma, OH

The FRSTeam brand spans the US and Canada with over 50 locations serving the fabric restoration and electronic cleaning needs for families devastated by a smoke, fire, or water loss. We are the industry leader providing this unique service. Our most important and valuable resource is the employee. We are a family owned and oriented business. This position is an exciting and challenging opportunity for someone with great customer service, communication and organization skills.

Job Description

  • Customer contact and follow up through delivery of goods
  • Field coordination and communication with customers, adjusters & contractors
  • Packing, carrying, inventorying damaged personal property from water, fire and mold incidents
  • Remove affected textile items such as clothing, area rugs and window coverings from homes
  • Packing and moving duties can include up to full house pack outs
  • Inventory, track, and document order through production processing
  • Review and follow up billings and customer concerns
  • Manage multiple job files and assignments
  • On call 1-2 weeks a month (emergency response)
  • Additional reasonable duties as assigned


  • Medical, Dental, and Vision Insurance
  • Life Insurance
  • 401k matching up to 3%
  • Weekly overtime available
  • PTO
  • Competitive hourly rates
  • Potential for growth