Business Development Manager

Location: FRSTeam by Custom Commercial - Spokane, WA

Company Description

The FRSTeam brand spans the US and Canada, with over 50 locations serving the restoration needs for families devastated by a smoke, fire, water and other catastrophic losses.  FRSTeam was founded in 2006 and based on the service ethics and dedication to creating a positive customer experience of the original company, Custom Commercial Dry Cleaners.  The fourteen company stores, now branded FRSTeam by Custom Commercial, share a corporate office in Hayward, CA.

FRSTeam’s mission is to exemplify heartfelt care and concern for our communities by providing innovative products and services that help support and restore the lives of those we serve.  We are a close-knit community of hand-chosen professionals (like you), committed to restoring personal items and helping families get their lives back on track.

FRSTeam is the leader in contents restoration and that title is determined by the character of the candidates we hire to be a part of our Tribe. FRSTeam was founded on its core values of Family, Integrity, Responsibility, Satisfaction, and Technology. Our organization is full of innovative individuals constantly searching to grow and revolutionize the restoration industry.

Our most important and valuable resource is our employees. We are a family owned and oriented business. This position is an exciting and challenging opportunity for the right candidate with great leadership, sales, communication, and organization skills. Applicant must be positive, enthusiastic, and set a good example for the team.

We are seeking a results-oriented sales leader, who can sell FRSTeam’s service and values.

If you are one of those individuals, please apply.

Reporting to:  General Manager

Working with:  Field, Warehouse, Office, and Production Teams

Job Description:

The Business Development Manager will leverage excellent phone sales, presentation skills and the ability to spin sell like a champion in medium sized groups and in one-on-one arenas.   You will contribute strong B2B sales experience to help expand new markets and grow our organization by 10% annually.  Must have an “all- hands-on-deck attitude”, a willingness to pitch in and get things done. This position reports to the General Manager.

Essential Duties and Responsibilities:

  • The essential functions include, but are not limited to the following:
  • Collaborate with sales leadership to create and train prospecting process
  • Collaborate with sales leadership to create and train lead qualification process
  • Call on and present to medium sized groups and one-on-one, providing technical and administrative product information and/or demonstrations, and quoting appropriate customer prices
  • Generating and developing new distribution partners in order to sell services
  • Expanding existing customers and building customer loyalty
  • Work with Marketing to ensure consistent lead generation
  • Lead, coach and develop (2) sales representatives
  • Train new salespeople to ensure success
  • Manage day-to-day performance of all sales team members and deliver reviews
  • Hire high-performing salespeople according to HR staffing guidelines
  • Work with sales leadership to generate ideas for sales contests and employment engagement initiatives
  • Lead and schedule weekly and/or monthly team meetings with sales team and leadership
  • Track sales team metrics and report data to leadership on a regular basis
  • Implement performance plans according to company procedure
  • Collaborate with IT on sales technology initiatives
  • Meet pre-determined revenue goals through individual activities and activities of direct reports
  • Ensure correct usage of CRM and other sales applications

Minimum Qualifications (Knowledge, Skills and Abilities)

  • High School graduation or equivalent
  • Three to five years in a sales representative role
  • One year of prior management experience or demonstrated willingness and ability to learn management basics
  • Positive and Enthusiastic
  • Strong intrapersonal skills
  • Exceptional written, verbal communication, presentation and social media skills
  • Excellent customer relationship skills
  • Familiarity with data analysis and reporting
  • Hardworking, persistent, and dependable
  • Flexible, creative, and able to work in a non-structured developing work environment
  • Demonstrated capacity to think “outside the box”, communicate and sell new ideas
  • Proficient in Microsoft Office, specifically Excel, Word and PowerPoint

Benefits:

  • Salary (DOE) + Commission
  • Auto or Auto Allowance
  • Health benefits provided in accordance with the employer’s benefit plan. Medical, dental & vision coverage after 30 days of full time, continuous employment. Coverage begins the 1st day of the month following the 30 days. (Employee is eligible to select from four Blue Anthem PPO Plans. Additional benefits available.)
  • Paid Sick Leave, 48 hours eligible after 1st month of continuance employment.
  • PTO accrual in accordance with the Employer’s plan (accrual begins after 1 month of continuance employment).
  • Paid holidays, 9 observed days per year.
  • Birthday Bonus $20 year one (after 3 months of employment and an additional $10 for every year worked after).
  • Participation in the company sponsored 401k retirement safe harbor plan begins first of the month after 90 days of continuous employment for employees over the age of 18. Company matches Dollar-for-dollar up to 3%, 50% for the next 2% following, not to exceed 4%.

Physical demands and Work Environment:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.

While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls. The employee is occasionally required to stand; walk; sit; and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually low to moderate.

NOTE:

This job description in no way states or implies that these are the only duties to be performed by the

employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.

FRSTeam is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable.