You can browse the Site without telling us who you are or revealing any personal information about yourself. Once you give us your personal information, you are not anonymous to us. If you choose to provide us with personal information, you consent to the transfer and storage of that information to our servers.
When you submit a claim on the site, we may collect: your name, your telephone number, the type of loss, the insured name, claim/reference number, the loss site address, the insured home number, the insured cell phone number, the insured work phone number, the insured email address, the authorized items to pick up in an affected area, and whether we should place a hold on services until bill approval.
The Site also automatically receives and records information on our server logs from your browser, including your IP address, and the Site pages you request. You can review and change your personal information collected on this Site by contacting us.
Please note that our Site is a general audience Web site. If you are under the age of 13, you should not register or provide information on this Site. We do not collect personal information from any person we actually know is a child under the age of 13.
FRSTeam does not rent, sell, or share personal information about you with other people or non-affiliated companies, except to provide you with products or services you have requested, when we have your permission, or under the following circumstances:
We may disclose personal information to respond to legal requirements, enforce our policies, or protect the rights, property or safety of third parties.
Without limiting the above, in an effort to respect your privacy, we will not otherwise disclose your personal information except when we believe, in good faith, that the disclosure of information is necessary to prevent imminent physical harm or financial loss, or to report suspected illegal activity.
We use “cookies” (small files placed on your hard drive) on certain pages of the Site to help analyze Site usage, customize our services, measure promotional effectiveness, and promote trust and safety.
We limit access to personal information about you to employees who we believe reasonably need to come into contact with that information to provide products or services to you, or in order to do their jobs. We have physical, electronic, and procedural safeguards that comply with applicable regulations to protect personal information about you.